After-Sales Services
Maintenance and technical support that keep doors and gates working safely and reliably over the long term.
Stable Performance After Handover
Automatic doors and gates operate every day in heat, dust and constant use. Regular attention keeps them performing and reduces unexpected breakdowns.
We provide automatic door maintenance and gate maintenance for systems we install and for existing systems on your site, together with spare parts supply and technical support.
After-sales
Support that continues after installation
Preventive Maintenance
Scheduled visits to inspect, clean and adjust, catching issues early before they affect operation.
Corrective Maintenance
Repairing faults and replacing damaged parts to return the system to proper operation.
Technical Support
Practical guidance for your facility team on correct operation and day-to-day observations.
Spare Parts
Supply of suitable spare parts once the model and actual condition of the door are confirmed.
Inspection
A full check of the door, its components and safety features, with written findings and recommendations.
Troubleshooting
Identifying the root cause of a fault before repair, to avoid temporary fixes and repeat failures.
Existing Door Assessment
Reviewing current doors to decide whether they need maintenance, an upgrade or replacement.
Our services
Services across the project lifecycle
- Automatic Door MaintenancePreventive and corrective maintenance for automatic and industrial doors, with plans defined per site and usage.
- Gate & Parking Barrier MaintenancePreventive and corrective maintenance for automatic gates and parking gate barriers, with periodic maintenance contracts defined per site and usage.
- Door & Gate Spare Parts and MotorsIdentification, supply and fitting of spare parts and motors for automatic doors, industrial doors and gates, once the system and part are confirmed.
- After-Sales Service and Technical SupportTechnical support, troubleshooting, inspection and assessment of existing doors and gates, including systems installed by others.
- Site Survey & MeasurementsOn-site survey of openings and entrances to confirm dimensions, installation conditions and the right solution before quoting.
- Engineering and Technical ConsultationEngineering advice on selecting doors, gates and entrance systems for your facility and traffic before you buy or build.
Periodic Maintenance Contracts Built Around Your Site
No single maintenance plan suits every facility. We define scope and visit frequency after reviewing the type and number of systems, how heavily they are used and site conditions such as dust and heat.
A periodic maintenance contract can cover automatic doors, industrial doors, automatic gates and parking gate barriers on the same site, with the contract scope set out clearly before signing. Request a quote for a periodic maintenance contract that fits your facility.
What to Send With a Maintenance Request
Facility name, location and city
Type of door or gate and number of units
Description of the fault or current issue
Photos or a short video of the door, if possible
Model or nameplate details, if available
Last known service date and an on-site contact
Have a project that needs the right entrance solution?
Share your project details and the Vally World team will help you define the most suitable solution.